At CRIPOP, we are committed to ensuring your complete satisfaction with your purchases. However, in the event that you are not fully content with your order, we have established a comprehensive return policy.
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Timeframe: Customers are eligible to request a refund or exchange within 30 calendar days from the date of delivery. Beyond this 30 - day period, returns will not be accepted. During holiday events such as Christmas, Black Friday, Cyber Monday, Independence Day, Thanksgiving, and St. Patrick's Day, the return period is extended to 45 calendar days.
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Condition of Goods: The product intended for return must be in its original, unworn, undamaged, and unused condition. All tags should remain attached, and the original receipt and packaging must be included.
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Shipping Costs: In cases where the received product is incorrect or defective, return shipping will be provided free of charge. For all other return reasons, the customer is responsible for covering the shipping charges.
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Partial Refunds: In the situation where there is a minor, yet acceptable, issue with the product and the customer decides to retain it, a partial refund may be negotiated.
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Refund Process: Refunds will be processed and credited back to the original payment method used for the purchase.
